PLAYBOOK
When emergency strikes, navigate it right: Crisis communication playbook


You never know when the next crisis is going to hit. What you can do is make sure you’ve got a plan in place should the unexpected happen. In an emergency situation, communication is critical – and so is your digital workplace. Here are some actionable steps and best practices to help you get crisis communication right.
In this playbook:
- Find out how to get the message out – and the four things employees need to know
- Learn why it’s important to build trust with your employees and get practical tips on how to do it
- Get a crisis response checklist to kickstart your crisis communication plan