One of the major benefits of participating in events around the world is that it provides an opportunity to sit and listen to Office 365 and SharePoint experts, with their different backgrounds and perspectives, sharing ideas and solutions for common collaboration problems.
One thing that is clear is that there are no unique problems -- organizations across the globe want to improve employee communication, enhance productivity, and ensure project or project success through collaboration.
When customers engage with Beezy, they often have specific features in mind. They are using SharePoint on-premises or have made the move to Office 365, however the out-of-the-box experience does not provide the features and user experiences that their organizations require, or that their end users demand. One of the ways that these companies are filling the productivity gaps and moving toward a true digital workplace is through social collaboration solutions. But what does that really mean? There seems to have been a recent rise in the number of vendors offering services and solutions around the concept of the "social intranet," but beyond a redesign of the UI around Microsoft's out-of-the-box capability, their value is unclear. And more broadly, what is the business value provided by social collaboration?
Successful collaboration requires more than just a pretty UI: it is a balance between technology, process alignment, and end user adoption -- with the end user component being the most important of the three.
With the end user in mind, and before you make the inevitable jump to technology (which is always last), try first to understand the primary business benefits to using social collaboration. As you map out your system and each of the business outcomes you hope to achieve, make sure you are able to quantify the value of your proposed solution.
In my experience, the business benefits of social can be distilled down to five points:
Collaboration is more than putting a pretty UI across SharePoint -- it's about giving your employees the advanced capability they need to better connect, communicate, and get their work done.
If you have not yet seen Beezy, it's about time you took a closer look. Contact us today for a demo.