Creating a positive digital workplace and employee experience is crucial for business success and productivity. In fact, all forward-thinking executives and corporate leaders know that the success of any business hinges on the people who work for the company and interact with customers.
Finding the right recipe for innovation and growth requires a strong mix of strategy, culture, operational insights, digital capabilities, and engagement. While technology is an important binding agent the critical ingredient is people – digital transformation first starts with employees.
Here are five key ingredients to help you create a culture of empowerment and action, foster innovation and creativity, improve employee happiness and productivity, and elevate employee experience as a strategic game-changer.
Employees want more than just a job, they want a sense of belonging and purpose. Meaningful work is the number one driver of engagement for employees. Increase the quality and frequency of “purposeful” dialog.
Segmentation plays a large role in today’s leading customer experiences. Employees want the same relevant and frictionless experiences in the workplace. Personalize the digital workplace to reduce noisy distractions and improve productivity by:
The consumer-like behaviors, habits, and tools that people use to communicate in their personal lives are migrating to the workplace. Employees expect more transparency and they want the ability to freely share and publish content. People have become accustomed to benefiting from comments on a discussion thread that our eyes are now trained to gravitate towards trending “posts”.
Some of the biggest drains on employee productivity and engagement come from a lack of available knowledge. Whether you have an IT, HR, or customer service question, having to search multiple places or contact other employees wastes valuable time and effort. Employees increasingly want to solve their own problems, yet many still can’t perform simple actions within their digital workplace. Empower all workers with easier access to knowledge and tools with:
In today’s busy world, providing your employees with a modern user-friendly experience can make or break your Intranet. To get the most out of your digital workplace create a unified solution that is simple and easy to use by leveraging:
While there may be other important factors to consider when crafting your specific digital workplace solution, this recipe is guaranteed to ignite your organization with a more personal and connected employee experience that fuels digital transformation, just be sure to measure the success.