Digital transformation is crucial in this day and age, and transforming a corporate intranet is a task that many organizations have had on their agenda. However, it tends to take a back seat to other priorities due to timing and difficulty. Luckily, 2020 has changed the way we work.
Research suggests that even before the coronavirus outbreak, businesses across the world adopted a remote work policy, where over 5 million U.S. employees are working from home at least half the time. Now, 42 percent of the U.S. labor force are now working from home full-time.
To facilitate this change, businesses are increasingly realizing that the future belongs to those with intelligent, efficient digital operations. Employees need easy and secure access to information, opportunities to collaborate to solve business challenges and the ability to make real-time decisions.
The key to success lies in the effective implementation of a digital transformation strategy capable of driving true organizational and cultural change while delivering business value. Developing and delivering a digital workplace and embedding change has become a key element of this.
Digital workplaces centralize all employee information in one singular location, making it easy for employees to work and stay connected from anywhere, at any time. By implementing a digital workplace, you can align your employees, technology, and business practices all in one place. In many respects, COVID-19 has rapidly elevated digital workplace technology from a ‘nice to have’ to a ‘must have’ status.
From a technology point of view, a modern and social digital workplace can be surprisingly easy to bring to life. An effective social platform can be very easy to set up with little configuration necessary – the ability to ‘install before breakfast and you’re ready to go by dinner time’ has become a reality. With third-party integrations like Salesforce and Microsoft Teams, employees can quickly and easily leverage all of their online tools via a digital workplace to make it easier to get work done, serve customers more effectively and drive productivity.
If the technology is the simple part, how do organizations truly achieve digital workplace transformation? One of the secrets lies in creating a culture where all employees truly embrace technology.
Digital transformation in the workplace needs employees to develop and feel comfortable with new ways of working. While many employees will immediately embrace new technology, others will take a more cautious approach.
Our 6 tips to encourage the necessary behavior change are based on practical experience:
The transformative benefits of a digital workplace are likely to have a dramatic positive impact on your company’s revenue streams. From improved global talent attraction to increased productivity, employee engagement, problem solving and the ability to serve customers more effectively – the benefits of investing in new ways of working have never been clearer.
With the need for remote workers to understand and engage with your priorities using any digital device in every location, this trend is set to continue. A digital workplace provides simple, consumer-grade technology to support evolving business priorities, enabling workers to collaborate, communicate and connect with each other.
Technology alone cannot help a company achieve digital transformation. It is what the company chooses to do with that technology that truly creates a digital transformation. A digital workplace can transform business processes, connections, communication, and the employee experience.
Fundamental to success is leadership and employee involvement, powering an environment where workers can do their best work every day. Create the right conditions for the transformation to succeed, and the digital workplace will become game changing for employees, customers and business performance alike.