Finding the right collaboration "fit" for your organization is as much about culture and style as it is about features and capabilities. The problem is that without a plan in place to find that right solution, your organization could end up in a turf war -- with one team or business unit defending their favorite tools without taking into consideration the needs of the broader organization. In an era where there are so many options available for teams to connect, share and collaborate, one of the most common questions I hear from customers is "How can I minimize the impact of finding the right collaboration solution?"
The collaboration pilot is an essential step for any enterprise deployment – and there are most definitely “best practices” you should consider, from management buy-in through to customer adoption planning. Conducting a pilot can help you address many questions, and identify the right approach for many different situations. Unfortunately, many pilots fail – not because of the software value necessarily, but because of a lack of strategy around running a pilot and evaluating the results .
The purpose of this webinar is to help organizations streamline their pilot process, identifying a clear strategy and measurable results -- built around real business problems, not hypothetical scenarios. For example, your business goals might include one or more of the following:
Reduce on-boarding time for new recruits
Minimize travel time and cost
Improve customer satisfaction
Reduce time spent searching for information
Avoid duplication of work across departments (or locations)
Improve meeting efficiency and effectiveness
Without the focus on real-world problems within your organization, you will fail to recognize the benefits. The lack of goals and purpose can quickly lead to low levels of engagement and superficial usage -- which will provide false data around the solution you are testing. Without clear goals and engaged users, you’ll never gain a clear assessment of the pilot results.
Remember that a pilot is as serious as a technology deployment -- you are using other people’s time to make your decision, so be sure to have a strategy, know your metrics, and make good use of everyone's time.
Please join us for our January 11th webinar at 9am PST, and let us help prepare you for your next collaboration pilot. Register now!